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SplashID Classic
All articles on SplashID Classic will be available hereSplashID Pro 9
All articles related to the SplashID Pro 9 productSplashID Safe
Articles with information on SplashID SafeGeneral Support
General information not covered by the other categories.Splashdata, Inc.
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About SplashData SplashData, founded in 2000, is a productivity software company best known for creating SplashID Safe, one of the earliest cross-platform password managers. Over the years, SplashData has expanded its portfolio to include financial ...Unlocking / unblocking your SplashID Safe/SplashID Pro account
PROBLEM: My SplashID Safe 8.x account or SplashID Pro 9.x account was locked, and I received a message I must contact tech support to unlock it. My 8.4.x app shows this --> Desktop app Mobile app What shall I do to resolve this? SOLUTION: Please ...How to check 8.4.x apps versions
Please note the latest versions and full release notes are available here: SplashID Safe Release Notes Here is a shorter list of current latest versions for all platforms + their system requirements What are the current versions of SplashID and what ...What are the current versions of SplashID and what are the system requirements?
Below is the latest version information for each SplashID Safe platform, along with system requirements and release dates. This list was last updated in October 2025. SplashID Pro 9 Versions Windows: 9.4.0 (Windows 10 or Windows 11 with Microsoft ...SplashID Safe 8.4.x Mac Desktop App – Missing or Corrupted Data (Cloud Sync)
Some users of SplashID Safe 8.4.x Mac Desktop app may encounter a problem where most or all local data appears missing, corrupted, or duplicated while using Cloud Sync. In most cases, the Web app and mobile apps still show complete and uncorrupted ...
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App permissions in iPhones, iPads and Macs
Summary Permission Type iPhone / iPad Mac Files & Folders Settings → App → Files/Folders Privacy & Security → Files and Folders Local Network Privacy & Security → Local Network Network → Firewall → Options Location Privacy & Security → Location ...SplashID Pro 9 WiFi Sync Setup and Usage Guide
The WiFi sync setup and usage in SplashID Pro 9 has changed. This article explains the new WiFi sync mechanism for 9.4 apps and beyond. All the apps will need to be on version 9.4 or above for WiFi sync to work. Syncing between devices WiFi sync ...SplashID Safe 8.4.x Mac Desktop app crash on WiFi Sync
PROBLEM: When I try to WiFi Sync between latest 8.4.x iPhone/iPad app and 8.4.x Mac Desktop app, Mac Desktop app crashes. Trying again causes a crash again. Why does it happen, and how to solve it, please? SOLUTION: This crashing on WiFi Sync is a ...SplashID Safe 8.4.x Release Notes
Here are the Release Notes of our SplashID Safe 8.4.x Desktop/mobile apps for main platforms supported (required desktop/mobile OS version in brackets), plus those for our Chrome/Firefox extensions: Main web page - click/tap a platform/web browser ...How to Migrate a VLP Account and Users from SplashID Safe to SplashID Pro 9?
This guide for the VLP Admin user explains the step-by-step process for migrating a Volume License Program (VLP) account and users from SplashID Safe to SplashID Pro 9. It includes purchasing a VLP license in SplashID Pro 9, installing the app, ...