About SplashData

SplashData, founded in 2000, is a productivity software company best known for creating SplashID Safe, one of the earliest cross-platform password managers. Over the years, SplashData has expanded its portfolio to include financial management and productivity tools, while continuing to focus heavily on digital security and data privacy.

Website: www.splashdata.com

SplashID Product Line

SplashID Safe 8.x

• Overview: SplashID Safe 8.x is a password manager designed to securely store login credentials, personal data, and confidential information in an encrypted database.

• Platform availability: Windows, macOS, iOS, Android, and BlackBerry OS 10.

• History:

  • Originally launched as “SplashID” in the early 2000s.

  • Renamed SplashID Safe in April 2011.

  • Current version branch: 8.4.x, released in late 2014 and continually updated.

• Key features:

  • Secure password vault with AES-256 encryption.

  • Synchronization options: Cloud Sync, WiFi Sync, or No Sync/Offline use.

  • Backup and restore functionality.

  • Custom fields, categories, and icons for organizing records.

More details: SplashID Safe 8.x

SplashID Pro 9.x

• Overview: SplashID 9 Pro, launched in April 2023, is a next-generation password manager product after our popular version 8.4.x. 

• Key improvements over 8.x:

  • Modernized user interface.

  • Enhanced sync reliability and faster performance.

  • Expanded mobile features and tighter cross-platform integration.
    

  • In built sharing with trusted users.
    

  • Productivity enhancing views for notes, and authenticator codes.

• Naming note: While “Pro” in 8.x refers to a paid license, in 9.x it is the full product name (SplashID Pro 9).

Learn more: SplashID 9 Pro

SplashID Pro Licensing and Billing

What does a Pro license mean?

• For all our SplashID products, Pro is a paid upgrade that unlocks advanced features such as unlimited record storage and premium sync options.

• For 9.x apps, the word Pro is built into the product name (SplashID Pro 9), to signify the enhanced features that can serve all customers.

Pricing

• SplashID 8.x Pro - Features and Pricing

• SplashID 9 Pro - Overview and Pricing
  

• SplashID Classic - Overview and Pricing

Billing and Subscriptions

• All recurring billing is handled via Recurly.

• Customers may receive emails from both SplashData and Recurly - these are legitimate communications and should not be ignored.

• Support may send you a secure link to update your payment details, always beginning with:
  https://splashdata.recurly.com/account/billing_info

• Updating your payment details is needed if your current card has expired or become invalid, or if you have changed your SplashID account email. 

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Best practices for updating billing info

• Perform updates at home on a trusted Windows, macOS, Linux, or Chromebook computer.

• Avoid public WiFi networks and mobile browsers.

• Temporarily disable ad-blockers if the billing page doesn’t load correctly.

• Ignore “Create Account” or “Log In” prompts on Recurly — just use the billing form.

• Always enter your new card information fresh; do not try to edit the old card’s fields.

Other SplashData Products

• Gpass - A modern password manager developed by SplashData.

• SplashMoney - A personal finance management app that helps track expenses and budgets.

• SplashShopper - A list-making and shopping organizer app for personal productivity.

Support and Help Resources

If your question is not answered here or you need further assistance:

• Submit a support case using the online ticket form (preferred).

• Contact us by email through the department-specific contact directory.

• For Gpass, request support directly through the Gpass website (link at the bottom-right of the homepage).