How does auditing and logging work?
In the SplashID Safe for Teams Admin application, you can access usage logs (such as add/edit/delete) and system logs (logins, logouts). For auditing purposes, you can set a date range and export the logs into a csv file.
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How do Group and User permissions work?
Groups: In SplashID Safe for Teams, a group has access to a shared set of records. You can assign users that have access to a group. Users: While creating a user or editing a user account, you can assign the groups the user has access to.
SplashID Safe 8.4.x Mac Desktop App – Missing or Corrupted Data (Cloud Sync)
Some users of SplashID Safe 8.4.x Mac Desktop app may encounter a problem where most or all local data appears missing, corrupted, or duplicated while using Cloud Sync. In most cases, the Web app and mobile apps still show complete and uncorrupted ...
SplashID PC Desktop - Middle pane missing
ISSUE: Middle pane with list of records and Search box missing in SplashID Windows PC Desktop app, 8.0.10 version. We are investigating the issue and why it happens. 7.2.4 and older Desktop app versions are unaffected. We will be fixing the issue, ...
SplashID Safe 8.2.1 iOS app crashing on iPhone Xs/Xs Max
PROBLEM: I have upgraded from an older iPhone model/generation to the new iPhone Xs or Xs Max phone. Trying to run SplashID Safe iOS app on the new phone does not work, with the iOS app crashing to iPhone Home screen (list of apps). Why does this ...
Reset SplashID Safe iOS - Cloud sync
If your SplashID records are intact on the Web app, you don’t need to worry about losing data when deleting the iOS app. You can safely reinstall the app and restore your information from the cloud. Step 1: Verify Your Records Log in to the SplashID ...