How does auditing and logging work?
In the SplashID Safe for Teams Admin application, you can access usage logs (such as add/edit/delete) and system logs (logins, logouts). For auditing purposes, you can set a date range and export the logs into a csv file.
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How do Group and User permissions work?
Groups: In SplashID Safe for Teams, a group has access to a shared set of records. You can assign users that have access to a group. Users: While creating a user or editing a user account, you can assign the groups the user has access to.
SplashID Safe Cloud sync isn't working properly for me
This guide explains how to troubleshoot issues with Cloud Sync in SplashID Safe. Please note that these steps apply to Cloud Sync only. If you are using WiFi Sync and facing issues, these steps will not help. Please submit a support case, and our ...
SplashID Safe 8.4.x Mac Desktop App – Missing or Corrupted Data (Cloud Sync)
Some users of SplashID Safe 8.4.x Mac Desktop app may encounter a problem where most or all local data appears missing, corrupted, or duplicated while using Cloud Sync. In most cases, the Web app and mobile apps still show complete and uncorrupted ...
Can't login to SplashID Safe 8.4.x Web app in WiFi Sync/No Sync modes
If you use our SplashID Safe 8.x apps in Cloud Sync mode, you can also use our Web app to view and edit your SplashID Safe data from any PC/Mac/Linux/Chromebook/etc computer with Internet access, using the same SplashID Safe password you use for the ...
SplashID PC Desktop - Middle pane missing
ISSUE: Middle pane with list of records and Search box missing in SplashID Windows PC Desktop app, 8.0.10 version. We are investigating the issue and why it happens. 7.2.4 and older Desktop app versions are unaffected. We will be fixing the issue, ...