I requested my SplashID Safe password hint, but I got a blank email

I requested my SplashID Safe password hint, but I got a blank email

If you're getting a blank hint email, that means there is no hint on file for your email address. We do not have access to your personal SplashID Safe master password, so you will need to try to remember it, or we can delete you account so you can sign up anew.

    • Related Articles

    • Forgot SplashID Safe 8.x account password

      If you forget or misplace your SplashID Safe 8.x password and enter the wrong password 10 times, your account will be locked. This is a security measure to protect your records. Unlocking your account If you contact us directly, we can unlock your ...

    • How to change your SplashID Safe 8.x account password?

      All SplashID Safe 8.4.x apps — Desktop, Mobile, and Web — share the same password. You only need to change the password in one app, and it will sync automatically to the others. When you quit and relogin (or lock and unlock on mobile), the new ...

    • How do I change my account email address in SplashID Safe 8.x?

      You can change your account email address directly from the SplashID Safe 8.4.x mobile apps. Steps to Change Email On iOS/iPadOS: Tap Menu (top left) → Settings → Change Email On Android: Tap Menu (top left) → Settings → Account Info → Change Email ...

    • SplashID Safe Security FAQs

      We value our customers' trust in keeping their data secure with SplashID Safe. Below are details on how we protect your information at multiple levels. Application Security SplashID Safe applications comply with OWASP TOP 10, SANS TOP 25, and CWE ...

    • FAQ: Migrating Your SplashID Safe Account to SplashID Pro 9

      Overview What does migrating your SplashID Safe account to SplashID Pro 9 mean? Migrating means moving your license and data from SplashID Safe to SplashID Pro 9. Once migrated, you can begin using SplashID Pro 9 applications instead of SplashID Safe ...