SplashID Safe is also referred to as SplashID 8. This guide explains how to migrate your SplashID 8 account to SplashID Pro 9.
The applications for SplashID Pro 9 are separate from SplashID 8, but both can be installed and used on the same device. Migration does not change or remove your SplashID 8 data, and you may continue using it as long as your license is valid. However, data does not sync between SplashID 8 and SplashID Pro 9.
To migrate from SplashID 8 to SplashID Pro 9, you must:
Be an existing SplashID 8 user.
Use the same email address for your SplashID 8 and SplashID Pro 9 accounts.
Have signed up for and completed the setup of a SplashID Pro 9 account.
Hold a Pro license in SplashID 8.
Use the same sync method (Cloud Sync or WiFi/No Sync) in both accounts.
Migration Item | Cloud Sync Accounts | WiFi or No Sync Accounts |
| Account | Yes | Yes |
| License | Yes, for lifetime licenses and licenses purchased directly from SplashID. Not for App Store or Play Store licenses. | Yes, for lifetime licenses and licenses purchased directly from SplashID. Not for App Store or Play Store licenses. |
| Data | Yes | No |
Download and install a SplashID Pro 9 application (desktop recommended).
Launch the SplashID Pro 9 app.
Sign up for a SplashID Pro 9 account using the exact same email address as your SplashID 8 account.
Verify your email address and complete the onboarding steps.
Sign in to your SplashID Pro 9 account.
In the app menu, click or tap Migrate from SplashID 8.
Enter your SplashID 8 master password and confirm. Ensure the email shown is the same as your SplashID 8 account.
Review the migration summary.
If you are using Cloud Sync and have custom Types in SplashID 8, you can choose to replace the current Type fields in SplashID Pro 9 with your own fields.
Click or tap Migrate to complete the process.
Your SplashID Pro 9 master password does not need to match your SplashID 8 master password.
Cloud Sync Accounts
Data will automatically migrate during the process.
For large accounts, initial sync may take longer.
After migration, log in on other devices and allow cloud sync to complete.
If data appears out of sync, manually initiate sync from the device you migrated first, then sync on other devices. Multiple manual syncs may be needed.
WiFi and No Sync Accounts
Export all records from SplashID 8 to an SVID file on your main device.
Import the SVID file into SplashID Pro 9 via Settings > Import & Export.
Your SplashID 8 account will remain independent and functional until the license expires or SplashID 8 support ends. However, no data sync occurs between SplashID 8 and SplashID Pro 9.
We recommend transitioning fully to SplashID Pro 9 as soon as possible.
Direct Purchases from SplashID
Pro licenses purchased directly will transfer to SplashID Pro 9.
Subscriptions will be moved with the same billing details.
Discounts applied in SplashID 8 will not carry over.
Lifetime licenses will transfer for free until September 30, 2025. After this date, a nominal fee may apply.
App Store and Play Store Purchases
Licenses purchased through the Apple App Store or Google Play Store cannot be transferred.
To continue, you must:
Migrate your data to SplashID Pro 9.
Purchase a new subscription within SplashID Pro 9.
Manually cancel your SplashID 8 subscription from the App Store or Play Store.
Failure to cancel your SplashID 8 subscription will result in continued billing, which SplashID cannot refund.
Data will not sync between SplashID 8 and SplashID Pro 9.
Lifetime licenses will transfer for free until September 30, 2025.
App Store and Play Store users must purchase a new subscription in SplashID Pro 9.