Norton is quarantining the SplashData installer

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• SplashData -- Planned downtime for July 2018

  Thanks for contacting us. Please note there is a planned downtime for SplashData servers for days of July 20th-21st (Friday/Saturday) 2018. This will affect the following products - SplashID Safe, SplashID Safe for Teams, TeamsID. The expected times ...

• SplashData Support Site - TLS 1.0 browsers obsoleted and no longer supported

  Please note as of Feb 28th 2018, our Support Site will not support access via certain older computers/mobile devices any more. (this is located at: http://support.splashdata.com/ and can be reached via clicking Support link on the main SplashData.com ...

• I subscribed to SplashID Pro by paying to SplashData, iTunes/App Store, or Google Play Store but apps still say I'm not

  I Subscribed to SplashID Pro But Apps Still Show as Not Licensed If you have subscribed to SplashID Pro (Yearly, Monthly, or Lifetime) but your apps still show you as unlicensed, the issue may be with how the subscription was processed. Below are the ...

• Complete reinstall - Windows PC (SplashID 7.x)

  These steps explain how to do a full reinstall (also called a “clean reinstall”) of the SplashID Desktop app for Windows. The instructions apply to the older 7.2.4 Windows Desktop app. The latest available version is 8.1.1, but these directions are ...

• How to sync data back from 8.4.x Cloud/Web app via CLEAN reinstall - Mac Desktop (Cloud Sync)?

  Learn how to completely uninstall and reinstall SplashID Safe 8.4.x on Mac Desktop using Cloud Sync. The step-by-step instructions include backup, uninstall, clearing preferences, reinstall, and syncing with the SplashID Web app to restore your data. ...