Reset SplashID Safe iOS - Cloud sync
If your SplashID records are intact on the Web app, you don’t need to worry about losing data when deleting the iOS app. You can safely reinstall the app and restore your information from the cloud.
Step 1: Verify Your Records
Log in to the SplashID Web app from a desktop browser (PC or Mac) to confirm your data is available:
https://splashid.com/login.php
Step 2: Reinstall the App
Delete the SplashID iOS app from your device and reinstall it from the App Store.
Step 3: Restore Your Data
Open the reinstalled app and log in with the same email and password as before. Your records will sync back from the cloud, and your license will continue to work properly.
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