SplashID Safe 8.4.x -- how to enable/disable 2-factor Authentication for Cloud Sync users

SplashID Safe 8.4.x -- how to enable/disable 2-factor Authentication for Cloud Sync users

To use or disable 2-Factor Authentication for your SplashID Safe 8.4.x account, please login to your SplashID Safe account using the 8.4.0 Web app here:
https://splashid.com/login
(You must be using Cloud Sync for login to work.)

Note: We recommend using the 8.4.0 Web app via your PC/Mac (or Linux/Chromebook computer) web browser and not mobile device browser. Any modern web browser other than MS IE will work fine, such as MS Edge, Google Chrome, Firefox, Opera, Brave/etc, or Safari on Mac.

Under Account --> 2-factor authentication, please select Enabled by email (to enable) or choose Disabled (to disable).
 
Once 2-factor is enabled, if you or someone else attempts to log in to your SplashID Safe 8.4.x account from a new web browser, desktop/laptop, tablet or phone, you will be required to enter a 6-digit code, which is emailed to your SplashID Safe 8.3.x account email address.

NOTE: IF the new login is to a NEW 8.4.x Web app, please note you will get a choice for how long to save this particular web browser/Web app login 2-factor.
Once you enter the correct second factor code, you should never be asked for the code again on that web browser or device, unless it is a login to Web app, in which case the duration of logins without a 2-factor code will depend on which choice you made on login to that i.e. Save for Now (ask at once), 1 day, 1 week, 1 month, 1 year (1 year being max). If you want to authorize access on another new web browser or device, you will need another second factor authorization code sent.

Note #2: If you want your SplashID Safe 8.4.x PC/Mac Desktop app or mobile device app to ask for the 2-factor code again, you can logout of PC/Mac Desktop apps then relogin, or for mobile app, delete the app, reload it from Apple iOS/iPadOS App Store/Google Play Store, relogin. Please note when you logout local app's data is all lost, but then brought back on relogin from our Cloud.

If you have any questions regarding the above, something is not working properly and/or you need more information not covered above, please contact our tech support team by submitting a support case via our online Submit Case form HERE (preferred) or by emailing us to one of our contact email addresses HERE and we will be happy to assist you ASAP.