SplashShopper iPhone - WiFi Sync troubleshooting
Here are some possible reasons for SplashShopper iOS WiFi sync not working: 1. The desktop app is not running, or it is in a locked state. Login to the SplashShopper Desktop app, and make sure no additional windows are open, just the main window. 2. The SplashShopper Desktop is not allowed through your firewall software. Make sure it is allowed.
Related Articles
How to sync data back from 8.4.x Cloud/Web app via CLEAN reinstall - Mac Desktop (Cloud Sync)
Learn how to completely uninstall and reinstall SplashID Safe 8.4.x on Mac Desktop using Cloud Sync. The step-by-step instructions include backup, uninstall, clearing preferences, reinstall, and syncing with the SplashID Web app to restore your data. ...
SplashID Safe 8.4.x -- WiFi Sync troubleshooting suggestions
If your SplashID Safe iOS or Android app is unable to sync with the PC or Mac Desktop app over WiFi, there are several possible causes. Below are the most common issues and steps to resolve them. Basic Steps to Try First Exit both the mobile and ...
How to sync data back from 8.4.x mobile app via CLEAN reinstall - Mac Desktop (WiFi Sync)
If your SplashID Safe 8.4.x Mac Desktop app is not working properly (crashes, won’t accept your password, or shows the wrong email ID), you can restore your data from the mobile app by performing a clean reinstall of the Mac Desktop app and then ...
SplashID Safe Android - WiFi Sync file attachments
Please note our WiFi Sync cannot sync record file attachments between SplashID Safe Android mobile app and our PC/Mac Desktop apps currently (as of Jan 2020). If you want to sync such attachments, you will need our iOS mobile app, or must use Cloud ...
Reset SplashID Safe Android - WiFi sync
If you have data stored in your SplashID Desktop app, you can reset your SplashID Android app and restore data from the desktop app by following these steps. Steps to Reset and Restore Delete the SplashID Android app and reinstall it to wipe all ...