WiFi Sync
SplashID Safe 8.4.x Mac Desktop app crash on WiFi Sync
PROBLEM: When I try to WiFi Sync between latest 8.4.x iPhone/iPad app and 8.4.x Mac Desktop app, Mac Desktop app crashes. Trying again causes a crash again. Why does it happen, and how to solve it, please? SOLUTION: This crashing on WiFi Sync is a ...
Reset SplashID Safe iOS - WiFi sync
If you have good records in your SplashID Desktop app for Mac or Windows, you can reset your SplashID iOS app and restore data from the desktop app by following these steps. Steps to Reset and Restore Delete the SplashID iOS app and reinstall it from ...
Reset SplashID Safe Android - WiFi sync
If you have data stored in your SplashID Desktop app, you can reset your SplashID Android app and restore data from the desktop app by following these steps. Steps to Reset and Restore Delete the SplashID Android app and reinstall it to wipe all ...
SplashID Safe 8.4.x -- WiFi Sync troubleshooting suggestions
If your SplashID Safe iOS or Android app is unable to sync with the PC or Mac Desktop app over WiFi, there are several possible causes. Below are the most common issues and steps to resolve them. Basic Steps to Try First Exit both the mobile and ...
How to sync data back from 8.4.x mobile app via CLEAN reinstall - Mac Desktop (WiFi Sync)
If your SplashID Safe 8.4.x Mac Desktop app is not working properly (crashes, won’t accept your password, or shows the wrong email ID), you can restore your data from the mobile app by performing a clean reinstall of the Mac Desktop app and then ...
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Basic info on SplashData and its products/services
About SplashData SplashData, founded in 2000, is a productivity software company best known for creating SplashID Safe, one of the earliest cross-platform password managers. Over the years, SplashData has expanded its portfolio to include financial ...
Unlocking / unblocking your SplashID Safe/SplashID Pro account
PROBLEM: My SplashID Safe 8.x account or SplashID Pro 9.x account was locked, and I received a message I must contact tech support to unlock it. My 8.4.x app shows this --> Desktop app Mobile app What shall I do to resolve this? SOLUTION: Please ...
How to check 8.4.x apps versions
Please note the latest versions and full release notes are available here: SplashID Safe Release Notes Here is a shorter list of current latest versions for all platforms + their system requirements What are the current versions of SplashID and what ...
What are the current versions of SplashID and what are the system requirements?
Below is the latest version information for each SplashID Safe platform, along with system requirements and release dates. This list was last updated in October 2025. SplashID Pro 9 Versions Windows: 9.4.0 (Windows 10 or Windows 11 with Microsoft ...
SplashID Safe 8.4.x Mac Desktop App – Missing or Corrupted Data (Cloud Sync)
Some users of SplashID Safe 8.4.x Mac Desktop app may encounter a problem where most or all local data appears missing, corrupted, or duplicated while using Cloud Sync. In most cases, the Web app and mobile apps still show complete and uncorrupted ...