WiFi-Sync
WiFi Sync Data corruption with 9.4.9 apps
PROBLEM : I am using 9.4.9 apps in WiFi Sync mode, in April 2026. My data in 1 or more or all apps shows as corrupted, unreadable text. Why does this happen and how to fix it, please? ANSWER: This is a known issue with WiFi Sync with our latest 9.4.9 ...
WiFi Sync: My Other Devices
WiFi Sync: My Other Devices Lists all your trusted devices for WiFi sync, along with any new devices discovered on the network. Refresh Click the refresh icon to re-scan the network and refresh the list of available devices. It looks for devices that ...
WiFi Sync: This Device Addresses
WiFi Sync: This Device Addresses Displays all the eligible and available IP addresses of your current device that can be used for WiFi sync communication. IP Addresses Lists both IPv4 and IPv6 addresses assigned to your device. These are the network ...
WiFi Sync: This Device
WiFi Sync: This Device Displays information about your current device and provides options to configure how it participates in WiFi sync. Name The device name is displayed to other users on the network during WiFi sync. You can edit the name by ...
WiFi Sync: Permissions
WiFi Sync: Permissions These permissions are required for the SplashID Pro 9 app to fully support WiFi sync. Granting them enables the app to: Display the WiFi network name (SSID). Display the device’s WiFi IP addresses. Allow this device to be ...
WiFi Sync: Initiate
WiFi Sync: Initiate One-Time Setup (If Devices Aren’t Yet Paired) If the device you want to sync with is not in the My other devices list, you must add it first: Click the Refresh button in the My other devices section to scan for available devices ...
WiFi Sync: Setup and Usage Guide
WiFi Sync: Setup and Usage Guide WiFi Sync allows you to sync your SplashID Pro 9 data between devices over a local network — no cloud required. Both WiFi and wired (Ethernet) connections are supported. Prerequisites All devices must be running ...
Popular Articles
Unlocking / unblocking your SplashID Safe/SplashID Pro account
PROBLEM: My SplashID Safe 8.x account or SplashID Pro 9.x account was locked, and I received a message I must contact tech support to unlock it. My 8.4.x app shows this --> Desktop app Mobile app What shall I do to resolve this? SOLUTION: Please ...
Contact Email addresses by department + Contact Form
Below you will find a list of email addresses you can use to contact us for technical support or sales questions. iOS support: iphone@splashdata.com Android support: android@splashdata.com PC/Mac Desktop support: desktop@splashdata.com Account ...
What are the current versions of SplashID and what are the system requirements?
Below is the latest version information for each SplashID Safe platform, along with system requirements and release dates. This list was last updated in April 2026. SplashID Pro 9 Versions Windows: 9.4.8 (Windows 10 or Windows 11 with Microsoft ...
SplashID Safe - How to check for Local only records
If you are using WiFi Sync or Cloud Sync and notice that the number of SplashID records in your Desktop, mobile, or Web apps does not match, some records may be missing due to sync issues. Why Records May Not Match? When sync is working properly, all ...
Basic info on SplashData and its products/services
About SplashData SplashData, founded in 2000, is a productivity software company best known for creating SplashID Safe, one of the earliest cross-platform password managers. Over the years, SplashData has expanded its portfolio to include financial ...
Recent Articles
SplashID Pro 9: Volume License Program (VLP)
Volume License Program (VLP) VLP is for teams with their own email domain. A VLP license caters to all users with email addresses from a domain who sign up for a SplashID Pro 9 account. You need to be an authorised person in your company to register ...
WiFi Sync Data corruption with 9.4.9 apps
PROBLEM : I am using 9.4.9 apps in WiFi Sync mode, in April 2026. My data in 1 or more or all apps shows as corrupted, unreadable text. Why does this happen and how to fix it, please? ANSWER: This is a known issue with WiFi Sync with our latest 9.4.9 ...
How to clean reinstall 8.4.x PC/Mac Desktop apps
Here is how to clean reinstall 8.4.x PC/Mac Desktop apps, in case Desktop app cannot login (or rejects correct password) or freezes and/or crashes, or has wrong (duplicated/corrupted) data or has the wrong account/user name --> * On Windows Complete ...
How the 'Snapshot' Setting Works in 9.4.8+ apps
How the 'Snapshot' Setting Works The Snapshot setting is a built-in security and privacy feature designed to protect the user's sensitive information (like passwords and secure records) from being captured by unauthorized apps. This feature is ...
(Cloud Sync) How to force sync data from 8.4.x mobile/Desktop apps to the 8.4.0 Cloud/Web app
While using Cloud Sync, if one of your 8.4.x Desktop or mobile apps has full, recent data and the other 8.4.x apps (including 8.4.0 Web app) do not, here is how to force sync the full, recent data over to 8.4.0 Web app + other apps --> SplashID Safe ...