WiFi-Sync
WiFi Sync Data corruption with 9.4.9 apps
PROBLEM : I am using 9.4.9 apps in WiFi Sync mode, in April 2026. My data in 1 or more or all apps shows as corrupted, unreadable text. Why does this happen and how to fix it, please? ANSWER: This is a known issue with WiFi Sync with our latest 9.4.9 ...
WiFi Sync: My Other Devices
WiFi Sync: My Other Devices Lists all your trusted devices for WiFi sync, along with any new devices discovered on the network. Refresh Click the refresh icon to re-scan the network and refresh the list of available devices. It looks for devices that ...
WiFi Sync: This Device Addresses
WiFi Sync: This Device Addresses Displays all the eligible and available IP addresses of your current device that can be used for WiFi sync communication. IP Addresses Lists both IPv4 and IPv6 addresses assigned to your device. These are the network ...
WiFi Sync: This Device
WiFi Sync: This Device Displays information about your current device and provides options to configure how it participates in WiFi sync. Name The device name is displayed to other users on the network during WiFi sync. You can edit the name by ...
WiFi Sync: Permissions
WiFi Sync: Permissions These permissions are required for the SplashID Pro 9 app to fully support WiFi sync. Granting them enables the app to: Display the WiFi network name (SSID). Display the device’s WiFi IP addresses. Allow this device to be ...
WiFi Sync: Initiate
WiFi Sync: Initiate One-Time Setup (If Devices Aren’t Yet Paired) If the device you want to sync with is not in the My other devices list, you must add it first: Click the Refresh button in the My other devices section to scan for available devices ...
WiFi Sync: Setup and Usage Guide
WiFi Sync: Setup and Usage Guide WiFi Sync allows you to sync your SplashID Pro 9 data between devices over a local network — no cloud required. Both WiFi and wired (Ethernet) connections are supported. Prerequisites All devices must be running ...
Recent Articles
How to backup 8.4.x Desktop/mobile apps' data + local backups info
Please note regardless of Sync mode used - No Sync/Standalone, WiFi Sync or Cloud Sync - we recommend using at least 1 mobile app and 1 Desktop app, as well as regularly do manual backup of all apps' data. For Desktop apps, backup to a local known ...
How to fix 9.4.x/8.4.x iPhone app Face ID not working?
PROBLEM: Despite being enabled, Face ID is not working for 9.4.x/8.4.x iPhone app. Or, it is disabled and trying to enable it does not work, or it works for a bit and then stops. How do I fix this, please? SOLUTION: 1) Please try this first: ...
SplashID Pro 9: Volume License Program (VLP)
Volume License Program (VLP) VLP is for teams with their own email domain. A VLP license caters to all users with email addresses from a domain who sign up for a SplashID Pro 9 account. You need to be an authorised person in your company to register ...
WiFi Sync Data corruption with 9.4.9 apps
PROBLEM : I am using 9.4.9 apps in WiFi Sync mode, in April 2026. My data in 1 or more or all apps shows as corrupted, unreadable text. Why does this happen and how to fix it, please? ANSWER: This is a known issue with WiFi Sync with our latest 9.4.9 ...
How to clean reinstall 8.4.x PC/Mac Desktop apps
Here is how to clean reinstall 8.4.x PC/Mac Desktop apps, in case Desktop app cannot login (or rejects correct password) or freezes and/or crashes, or has wrong (duplicated/corrupted) data or has the wrong account/user name, or the account was ...