The information below applies to the latest SplashID Safe 8.4.x mobile apps and was last updated in February 2026. Our SplashID Safe 8.4.x mobile apps and desktop apps support several ways to backup and restore your data. Options depend on your ...
If you cannot access your SplashID records and can only sign in to the SplashID Safe iOS/iPadOS app while in Airplane mode, this may be due to a failed password change or an undetected issue. You can still recover your data by exporting it to a vID ...
Enabling Touch ID or Face ID In SplashID Safe 8.4.x for iPhone and iPad, you can enable biometric login through the app’s settings: Go to SplashID > Menu > Settings > Touch ID. On devices with Face ID, this setting will appear as Face ID. Please note ...
PROBLEM: After working fine for a while, my SplashID Safe 8.4.x iPhone/iPad/iPod touch app or SplashID Pro 9.x iPhone/iPad/iPod touch app is freezing and/or crashing/closing when I try to run it, going back to the iOS/iPadOS device Home screen, or is ...
Android Permissions in SplashID Explained Our SplashID Safe 8.4.x Android mobile app needs the user to grant permissions for the app to function properly. Please note these permissions have been used since the first release of SplashID Safe Android ...