WiFi sync between your devices needs to be manually done. The steps below explain in general on how to perform WiFi sync between any two devices that you use SplashID Pro 9 on.
Ensure that both your devices are connected to the same local network. This will normally be the case if all your devices connect to the same internet router in your home or office.
Sign in to your account on both your devices.
Initiate WiFi sync using one of the options below.
From the My Records screen
On one of your devices, navigate to the My Records screen by clicking or tapping on the My Records entry in the application menu.
Click or tap on the Wifi sync button displayed on top of the record list screen.
You will be taken to the Sync screen in Settings.
From the Sync screen in Settings
Click or tap on the device in the list in the My devices screen that should be synced with.
Wait till the WiFi sync completes.
By default the sync direction is two way sync.
You can select one of the other to options to override the sync direction that allows for overwriting the data on one device with the data from the other device.
The My devices screen shows all your devices that you have setup for WiFi sync.
The Available devices screen show your other devices that you have not yet setup for WiFi sync.
If you do not see your device listed in My devices, then you need to add it to the trusted devices list from the Available devices screen by clicking on the + Add button next to the device.
The Available devices screen will display all your other devices that satisfy the following conditions.
Have SplashID Pro 9 installed on the device
Is signed in to the same account
Is not in the My devices list
Is connected to the same WiFi or wired network
Once a device is added to the My devices list, they will appear on your other devices that have synced with this device after the addition.
The following conditions need to be met for WiFi sync to happen between your devices. Check that all of them have been fulfilled.
You have signed in with the same SplashID Pro 9 account on your two devices.
Both of your devices are connected to the same WiFi or wired network.
You have accepted all permissions asked for when the app was installed or when launched.
You do not have any firewalls on your devices or internet router that block SplashID Pro 9 traffic.
Click on the refresh button to restart the app WiFi broadcast and discovery services. Once clicked wait for a few seconds for the WiFi services to do their work in the background.
Sometimes you just need the other devices to see the device you are currently on. In such cases, you can just make the current device broadcast its presence to the other devices by clicking on the refresh button.