Account
SplashID Safe 8.4.x -- Cloudflare firewall protection block
Problem When trying to log in to the SplashID 8.4.x Desktop (PC/Mac) or Mobile app, you may see one of the following issues: Correct password being rejected “Temporary Block” error “Too Many Requests” error “Operating in Offline Mode” error Fully ...
How to change your SplashID Safe 8.x account password?
All SplashID Safe 8.4.x apps — Desktop, Mobile, and Web — share the same password. You only need to change the password in one app, and it will sync automatically to the others. When you quit and relogin (or lock and unlock on mobile), the new ...
How do I change my account email address in SplashID Safe 8.x?
You can change your account email address directly from the SplashID Safe 8.4.x mobile apps. Steps to Change Email On iOS/iPadOS: Tap Menu (top left) → Settings → Change Email On Android: Tap Menu (top left) → Settings → Account Info → Change Email ...
SplashID Safe Cloud Sync login - 2-factor code not received
How 2-Factor Authentication Works? If you have enabled 2-Factor Authentication, you will receive a special authorization code every time you log in to SplashID Safe on a new computer, mobile device, or web browser. For web access, you will be asked ...
Can't login to SplashID Safe 8.4.x Web app in WiFi Sync/No Sync modes
If you use our SplashID Safe 8.x apps in Cloud Sync mode, you can also use our Web app to view and edit your SplashID Safe data from any PC/Mac/Linux/Chromebook/etc computer with Internet access, using the same SplashID Safe password you use for the ...
Forgot SplashID Safe 8.x account password
If you forget or misplace your SplashID Safe 8.x password and enter the wrong password 10 times, your account will be locked. This is a security measure to protect your records. Unlocking your account If you contact us directly, we can unlock your ...
Unlocking / unblocking your SplashID Safe/SplashID Pro account
PROBLEM: My SplashID Safe 8.x account or SplashID Pro 9.x account was locked, and I received a message I must contact tech support to unlock it. My 8.4.x app shows this --> Desktop app Mobile app What shall I do to resolve this? SOLUTION: Please ...