Cloud Sync
Reset SplashID Safe iOS - Cloud sync
If your SplashID records are intact on the Web app, you don’t need to worry about losing data when deleting the iOS app. You can safely reinstall the app and restore your information from the cloud. Step 1: Verify Your Records Log in to the SplashID ...
SplashID Safe Cloud sync isn't working properly for me
This guide explains how to troubleshoot issues with Cloud Sync in SplashID Safe. Please note that these steps apply to Cloud Sync only. If you are using WiFi Sync and facing issues, these steps will not help. Please submit a support case, and our ...
Reset SplashID Safe Android - Cloud sync
If your SplashID data is safely stored in the cloud, you can reset the Android app without losing your records. Steps to Reset and Restore To be cautious, first create a backup of your data. Use one of the Export or Backup features in the Settings ...
SplashID Safe 8.4.x - force a sync from Android app to Web
If your SplashID Safe 8.4.x Android app has the latest and complete data, you can force a sync so that this data transfers to the SplashID Web app. Follow the steps below to ensure your Android app data is pushed to the Web. Steps to Force Sync 1. ...
SplashID Safe 8.4.x - force a sync from iOS/iPadOS app to Web
If your SplashID Safe 8.4.x iOS or iPadOS app has the latest, complete, and correct data, and you want that data to sync to the SplashID 8.4.0 Web app, follow the steps below to force a sync. Method 1: Force Sync by Switching Sync Modes Log in to the ...
SplashID Safe 8.4.x - force a sync from Mac Desktop to Web
If your SplashID Safe 8.4.x Mac Desktop app has the latest and correct data, and you need it to sync to the 8.4.0 Web app (Cloud Sync), follow the steps below to force a sync. Steps to Force Sync from Mac Desktop to Web App Log in to the latest ...
SplashID Safe 8.4.x - force a sync from PC Desktop app to Web
If your SplashID Safe 8.4.x Windows PC Desktop app has the latest and correct data and you need to push it up to the SplashID Web app (Cloud Sync), follow the steps below. Steps to Force Sync from Windows PC Desktop to Web App Log in to the latest ...
SplashID Safe 8.x - Reset TYPES and Categories for Cloud Sync users
Issue If your SplashID Safe 8.4.x apps show corrupted Types, field names, or Categories but the actual record contents are still fine, and you are using Cloud Sync, you can reset them to defaults. Solution The solution is to reset the Types and ...
How to sync data back from 8.4.x Cloud/Web app via CLEAN reinstall - Mac Desktop (Cloud Sync)?
Learn how to completely uninstall and reinstall SplashID Safe 8.4.x on Mac Desktop using Cloud Sync. The step-by-step instructions include backup, uninstall, clearing preferences, reinstall, and syncing with the SplashID Web app to restore your data. ...
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Basic info on SplashData and its products/services
About SplashData SplashData, founded in 2000, is a productivity software company best known for creating SplashID Safe, one of the earliest cross-platform password managers. Over the years, SplashData has expanded its portfolio to include financial ...
Unlocking / unblocking your SplashID Safe/SplashID Pro account
PROBLEM: My SplashID Safe 8.x account or SplashID Pro 9.x account was locked, and I received a message I must contact tech support to unlock it. My 8.4.x app shows this --> Desktop app Mobile app What shall I do to resolve this? SOLUTION: Please ...
How to check 8.4.x apps versions
Please note the latest versions and full release notes are available here: SplashID Safe Release Notes Here is a shorter list of current latest versions for all platforms + their system requirements What are the current versions of SplashID and what ...
What are the current versions of SplashID and what are the system requirements?
Below is the latest version information for each SplashID Safe platform, along with system requirements and release dates. This list was last updated in October 2025. SplashID Pro 9 Versions Windows: 9.4.0 (Windows 10 or Windows 11 with Microsoft ...
SplashID Safe 8.4.x Mac Desktop App – Missing or Corrupted Data (Cloud Sync)
Some users of SplashID Safe 8.4.x Mac Desktop app may encounter a problem where most or all local data appears missing, corrupted, or duplicated while using Cloud Sync. In most cases, the Web app and mobile apps still show complete and uncorrupted ...